Terms of service

General Terms and Conditions of Little Rovers

§1 Scope and definitions

(1) The following General Terms and Conditions apply to all deliveries between us and a consumer in the version valid at the time of the order.
A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity.

(2) Unless agreed otherwise in writing, these terms also apply to business customers, with the exception of provisions that apply only to consumers (such as the right of withdrawal in §6).

§2 Conclusion of a contract, storage of the contract text

(1) The following regulations on the conclusion of the contract apply to orders placed via our web store: http://www.littlerovers.eu.

(2) In the case of the conclusion of the contract, the contract is concluded with: Little Rovers (KvK ID: 89494660), Lindenstraat 22, 3203VJ, Spijkenisse, The Netherlands.

(3) The presentation of the goods in our internet store does not represent a legally binding contract offer on our part, but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer submits a binding offer to conclude a purchase contract.

(4) Upon receipt of an order in our Internet store, the following provisions shall apply: The consumer makes a binding offer to enter into a contract by successfully completing the order procedure provided in our Internet store.

The order is placed in the following steps:

  1. Selection of the desired goods
  2. Confirmation by clicking the button "Add to shopping cart"
  3. Checking the data in the shopping cart
  4. Pressing the button "checkout"
  5. (Optional) Login to the Internet store after registration and entering the login data (e-mail address and password).
  6. Checking or correction of the data entered.
  7. Binding sending of the order by clicking the button "order with costs" or "buy".

Before the binding submission of the order, the consumer can, after checking his details, return to the Internet page on which the customer's details are recorded and correct input errors or cancel the order process by closing the Internet browser by pressing the "Back" button contained in the Internet browser used by him.

We confirm the receipt of the order immediately by an automatically generated e-mail ("order confirmation"). With this we accept your offer.

(5) We will send you the order details and these terms and conditions by email. If you have created a customer account, you can also view your orders there. 

§3 Prices, shipping costs, payment, due date

(1) Little Rovers is registered under the Dutch small business scheme (KOR) and does not charge VAT. The stated prices are final prices. Shipping costs are shown separately at checkout.

(2) The available payment methods are shown during checkout. These include, among others, credit and debit cards, Wero, PayPal, Klarna, bank transfer and various local payment methods.

(3) If the consumer has chosen payment in advance, he undertakes to pay the purchase price immediately after conclusion of the contract.

§4 Delivery

(1) Unless stated otherwise in the product description, our standard items are produced to order after you place your order and have a processing time of 5–10 business days. Producing standard items to order does not affect your right of withdrawal under §6. Items made to your own specifications through our custom 3D print service are covered in §6.

(2) The risk of accidental loss and accidental deterioration of the sold item shall not pass to the Buyer until the item has been handed over to the Buyer, even in the case of a sale by delivery to a place other than the place of performance.

§5 Retention of title

We retain title to the goods until the purchase price has been paid in full.

§6 Right of withdrawal

If you buy as a consumer (a private individual, not for your business), you have the right to withdraw from your purchase within 14 days without giving a reason.

Business customers do not have a right of withdrawal.

The right of withdrawal also does not apply to items made to your own specifications or clearly personalized, such as orders placed through our custom 3D print service.

You have the right to cancel this contract within 14 days without giving any reason.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

In order to exercise your right of withdrawal, you must send us

Little Rovers
Lindenstraat 22
3203VJ, Spijkenisse, The Netherlands
E-mail: info@littlerovers.eu

by means of a clear declaration (e.g., a letter sent by mail, or e-mail) about your decision to revoke this contract. For this purpose, you may use the enclosed sample cancellation form, which is, however, not mandatory.

Consequences of revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within 14 days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.

We may refuse repayment until we have received the goods back.

You must return or hand over the goods to us without undue delay and in any case no later than within 14 days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of 14 days.

You shall bear the direct costs of returning the goods.

§7 Cancellation form

Sample revocation form:

To:
Little Rovers
Lindenstraat 22
3203VJ, Spijkenisse, The Netherlands
E-mail: info@littlerovers.eu

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
_____________________________________________________

Ordered on (*)/received on (*)
__________________

Name of the consumer(s)
_____________________________________________________

Address of consumer(s)
_____________________________________________________

Signature of the consumer(s) (only in case of paper communication)
__________________

Date
__________________

(*) Delete where inapplicable.

§8 Warranty

The legal warranty regulations apply.

§9 Customer Service

Our customer service for questions, feedback, complaints and concerns can be reached on weekdays at info@littlerovers.eu.

Last updated: 23 March 2026